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Fundamental policies for management of personal information

Fundamental policies for management of personal information

October 1, 2016

The following are Nishitetsu Group’s fundamental policies for the management of the personal information of its customers, clients and employees. Nishitetsu Group complies with all laws concerning the protection of personal information and the My Number System, and undertakes appropriate acquisition, utilization and management of personal information.

Regarding the handling of personal information

  1. When acquiring personal information, we specify the purposes of use and only acquire information that is necessary for the achievement of these purposes. In addition, when using personal information, we notify the individuals concerned in advance and only use information within the scope of the notified or declared purposes of use.
  2. We do not provide or disclose personal information to third parties except in cases where we have the express prior consent of the individuals concerned. Furthermore, even in cases where we have the express prior consent of the individuals concerned, we do not use or provide personal information (specific personal information) included in the content of the My Number System in ways that fall outside the limited scope set out in laws, ordinances etc.
  3. For each company handling personal information, we allocated a designated manager who ensures that personal information is managed appropriately. In addition, this manager acts as a supervisor in cases when personal information is consigned to third parties for the purpose of processing data etc. to ensure that personal information is managed appropriately.
  4. We deal with requests from individuals for the disclosure, revision etc. of their own personal information in an appropriate manner as set out in the concerned laws. In some cases when dealing with such requests, we may stipulate among other things the documents that individuals are to submit, the methods by which we confirm their identity, and handling fees that take into consideration our actual expenses.
  5. We ensure that personal information is handled correctly by, among other things, putting in place internal regulations, conducting training for employees and holding internal audits, all of which are subject to ongoing revision and improvement.

※In addition to responding to requests from public institutions based on law, we may handle personal information in ways which differ to the above in cases where this is permitted by law.

※Announcements relating to the handling of personal information by our group are made via the Nishitetsu Group website and other means.

※At our overseas group companies, we undertake appropriate acquisition, utilization and management of personal information based on the laws etc. of the country concerned.

Enquiries

Nishitetsu Customer Center